Acceptance

By using the Bona Plaza platform, you agree to be bound by these terms and conditions.

User account

1. The information recorded must be accurate and complete.

2. You are responsible for the confidentiality of your account and password.

3. We reserve the right to suspend the account if the terms are violated.

Purchases

1. Prices shown include taxes (if applicable).

2. We reserve the right to amend prices or correct pricing errors.

3. The purchase process is completed upon payment confirmation.

Return and exchange policy

1. Products can be returned within 7 days of receipt, provided that:

   • The presence of the original invoice.

   • The product must be in its original condition.

2. Returns do not apply to personal or consumable products.

Intellectual property

All content (logos, texts, images, designs) is protected by the intellectual property rights of Bona Plaza.

Sellers’ responsibility

Sellers are responsible for:

• Accuracy of product description.

• Quality and safety of products.

• Adherence to delivery deadlines.

Limitation of liability

We are not responsible for any indirect damages resulting from the use of the platform.

Governing law

These conditions are subject to the laws of the Republic of Sudan, and the courts of Khartoum shall have jurisdiction.

Modifications

We reserve the right to modify these terms at any time. Users will be notified of any changes.